Shriners Hospital For Children
Patient Experience
Satisfaction Survey Responses
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national, standardized survey of hospital patients. The survey asks a random sample of recently discharged patients about important aspects of their hospital experience. The data is collected by the Center for Medicare and Medicaid and reported on medicare.gov/hospitalcompare .
Export
Patients Would Definitely Recommend This Hospital to Friends and Family
This measure is used to assess the percentage of respondents who reported whether ("Definitely No," "Probably No," "Probably Yes," or "Definitely Yes") they were willing to recommend this hospital to their family and friends.
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Patients Would Definitely Recommend This Hospital to Friends and Family
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DescriptionThis measure is used to assess the percentage of respondents who reported whether ("Definitely No," "Probably No," "Probably Yes," or "Definitely Yes") they were willing to recommend this hospital to their family and friends. Current Averages
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Patients Given Information About Recovery At Home
This measure is used to assess the percentage of respondents who reported whether ("Yes" or "No") they were provided specific discharge information.
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Patients Given Information About Recovery At Home
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DescriptionThis measure is used to assess the percentage of respondents who reported whether ("Yes" or "No") they were provided specific discharge information. Current Averages
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Patient's Room and Bathroom Always Kept Clean
This measure is used to assess the percentage of respondents who reported their room and bathroom were always kept clean.
Measure | Result | ||||||
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Patient's Room and Bathroom Always Kept Clean
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DescriptionThis measure is used to assess the percentage of respondents who reported their room and bathroom were always kept clean. Current Averages
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Patient's Room Always Kept Quiet At Night
This measure is used to assess the percentage of respondents who reported their room was always kept quiet at night.
Measure | Result | ||||||
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Patient's Room Always Kept Quiet At Night
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DescriptionThis measure is used to assess the percentage of respondents who reported their room was always kept quiet at night. Current Averages
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Staff Always Explained About Medicines
This measure is used to assess the percentage of respondents who reported that the staff always explained about medicines.
Measure | Result | ||||||
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Staff Always Explained About Medicines
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DescriptionThis measure is used to assess the percentage of respondents who reported that the staff always explained about medicines. Current Averages
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Patients Always Received Help As Soon As They Wanted
This measure is used to assess the percentage of respondents who reported that they always received help as soon as they wanted.
Measure | Result | ||||||
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Patients Always Received Help As Soon As They Wanted
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DescriptionThis measure is used to assess the percentage of respondents who reported that they always received help as soon as they wanted. Current Averages
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Nurses Always Communicated Well
This measure is used to assess the percentage of respondents who reported their nurses always communicated well.
Measure | Result | ||||||
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Nurses Always Communicated Well
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DescriptionThis measure is used to assess the percentage of respondents who reported their nurses always communicated well. Current Averages
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Doctors Always Communicated Well
This measure is used to assess the percentage of respondents who reported their doctors always communicated well.
Measure | Result | ||||||
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Doctors Always Communicated Well
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DescriptionThis measure is used to assess the percentage of respondents who reported their doctors always communicated well. Current Averages
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Percent of Patients Highly Satisfied
This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible.
Measure | Result | ||||||
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Percent of Patients Highly Satisfied
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DescriptionThis measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible. Current Averages
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Patients who "Strongly Agree" they understood their care when they left the hospital
This measure is used to assess the percentage of respondents who strongly agreed that they understood their care when leaving the hospital
Measure | Result | ||||||
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Patients who "Strongly Agree" they understood their care when they left the hospital
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DescriptionThis measure is used to assess the percentage of respondents who strongly agreed that they understood their care when leaving the hospital Current Averages
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